Privacy Policy | The Farm Marbella

Privacy Policy

Who we are

Our website address is: https://www.thefarm-marbella.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you complete one of our contact forms, you will be asked to also be added to our newsletter. if you don’t tick this box, you will not receive our monthly newsletter but we might still contact you regarding your booking or event and offer suggestions to make your evening more enjoyable.

If you do not want to receive any communication from us at all, then you can let us know writing to hola@thefarm-marbella.com and we will make sure you never hear from us again!

We also also for your telephone number, but we will only use this to send you information regarding your booking or directions to our restaurant. We do not cold call our clients.

All your contact details are kept in our contact book online using “The Fork”. Only our staff have access to this contact book and your details are kept for 2 years. Id you want us to remove your contact details from our database, please do not hesitate to contact us by writing an email to hola@thefarm-marbella.com.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics, Adsense, Google Adwords, Facebook & Instagram ads. All these companies have their own privacy policy, but we use these to serve you ads on items from our site we think might interest you.

Who we share your data with

We do not share your data with anyone else. It stays within our company. However, we do use “The Fork” (La Fourchette SAS) to capture your reservation, and this company has their own privacy policy  and Terms & Conditions 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We use your contact information only for confirmations / changes or cancellations to your booking. We also might use this data to send you events & promotions, but you can always opt out of these notifications.

Additional information

How we protect your data

We use a booking system from “The Fork” “The Fork” (La Fourchette SAS) to capture your reservation, and this company has their own privacy policy  and Terms & Conditions  . Bookings made over the phone or through other means will also be added to this system.

What data breach procedures we have in place

If we know of a data breach, we will let you know within 48 hours what data has been breached and the actions you will need to take to protect your privacy.

What third parties we receive data from

We do not receive data from 3rd parties that can include your contact details.

CONTACT US

We're not around right now. But you can send us an email and we'll get back to you, asap.

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